Reliacom Named Top Managed Service Provider of 2026
September 8, 2026
Simplifying Enterprise Telecommunications through Intelligent Lifecycle Management
Reliacom has been recognized by Network Infrastructure Magazine as “Top Managed Service Provider 2026” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Network Infrastructure Magazine research and editorial team based on insights from an interview with Adam K. Fargiano, President and Founder. Large enterprises today rely on dozens of carriers, internet providers, communication platforms and network technologies to keep their operations connected across locations. Every additional vendor introduces another point of coordination and another opportunity for delays or miscommunications. Coordinating these relationships, service issues and keeping projects on track can consume significant time and resources, often pulling IT teams away from strategic priorities.
Reliacom simplifies telecom management for enterprises by serving as an end-to-end telecom lifecycle management partner. From strategic planning and vendor management to project execution and ongoing support, it takes ownership of the telecom lifecycle, helping clients build and manage resilient communications infrastructure. As a single point of coordination, Reliacom eliminates the complexity of managing multiple telecom providers while giving access to a carefully curated ecosystem of more than 200 global carriers and leading technology partners, including Cisco, Arista Networks and Fortinet.
The centralized approach also enables faster issue resolution. Whether dealing with a service issue in Arizona or coordinating telecom needs across offices in Europe, customers make a single call to Reliacom, which manages the necessary carrier interactions on their behalf. Its longstanding partnerships and unique contractual relationships with carriers strengthen its ability to influence their responsiveness.
“Our role is to remove the burden of telecom management so customers can stay focused on growing their business,” Adam K. Fargiano, president and founder.
Lowering telecom costs without compromising quality is a key strength of Reliacom’s model. By leveraging the collective buying power of its customer base, it secures enterprise-grade pricing with leading carriers that many organizations could not secure on their own. Those savings are passed directly to customers without markups, allowing businesses of all sizes to access high-quality telecom solutions at competitive rates. Its intelligent, responsive and consistent customer support has fostered 15 consecutive years of revenue growth, an exceptional 100 percent customer retention rate and a growing portfolio that includes Fortune 100 organizations.
Engineering Every Stage of Enterprise Connectivity
Reliacom’s consultative methodology begins with developing a comprehensive understanding of each client’s communications environment. Working closely with IT teams, it evaluates how existing technologies are being used and identifies the areas that offer the greatest opportunity for improvement. Technology should simplify business, not complicate it. Our role is to remove the burden of telecom management so customers can stay focused on growing their business.
It then carefully selects which carriers it partners with. Every carrier is evaluated through a vendor-neutral process that vets their network capabilities and service quality against the customer’s operational requirements. With the right carriers and technologies in place, Reliacom manages successful implementation. Large-scale telecom deployments often involve infrastructure construction, multiple internal vendors, equipment activation and carefully coordinated timelines that demand precise execution. Reliacom oversees the entire process by aligning stakeholders, coordinating installations and sequencing every stage of deployment, from circuit readiness and network infrastructure to solution activation and testing. Through this structured management approach, multi-million-dollar deployments are routinely completed within months while minimizing disruption to customers’ operations.
Shaping the Future of Enterprise Communications
With AI becoming a priority for many organizations, Reliacom helps customers separate proven solutions from the growing number of market offerings. It carefully evaluates carrier capabilities to identify mature, business-ready AI platforms that are ready for enterprise deployment. One example of Reliacom’s approach to AI adoption comes from a long-standing freight and logistics customer with a 2,000-seat contact center. After assessing the customer’s operational needs, it recommended an AI agent platform to handle routine inquiries while transferring more complex interactions to human advisors. The AI agents also assisted customers after business hours, allowing overnight support. As a result, the customer adopted a hybrid operating model that reduced staffing to around 800 employees, lowering operating costs while preserving service quality. Looking ahead, Reliacom plans to continue expanding across North America and into global markets. As it grows, it will continue simplifying enterprise telecommunications through intelligent guidance, disciplined execution and relationships built on trust and exceptional service.